Call Center Specialist

 Call Center Specialist

Work Conditions:

• Salary: 600 AZN;
• Stable and professional work environment;
• Career development opportunities.

Job Responsibilities:

• Establish contact via phone with customers with overdue payments;
• Conduct effective negotiations with customers to ensure payments are made;
• Reach agreements for payment recovery and monitor the process;
• Accurately record and update customer information in the system;
• Prepare daily and monthly reports on work performed.

Requirements:

• Minimum 1 year of experience in debt collection, overdue debt management, or Call Center field;
• Strong communication, persuasion, and customer service skills;
• Ability to conduct professional negotiations in difficult situations and demonstrate a results-oriented approach;
• Fluency in Azerbaijani (knowledge of Russian is an advantage);
• Proficiency in MS Office applications;
• Responsibility, attentiveness, and stress resistance.

Note:

• Only candidates with relevant experience are requested to apply.

Application Procedure:

You can send your CVs to cv@humanpro.az with "Call Center Specialist" in the subject line.